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Inclusion of Yunji Products in the A-Class Supplier List of Vienna Hotels

2023-04-26

Yunji Robot, with its excellent product quality and after-sales service, has officially become a Class A supplier for Vienna Hotels. Its convenient and safe smart service robots bring benefits to hotel managers and guests.


Under the new consumer trend, diversified and multi-level hotel products have become more competitive in the market. Subdivided hotel products with intelligent, digital, health, and cross-border empowerment will be the focus of the future hotel industry to connect consumers through multiple touchpoints. While improving guest experiences, it can also bring more non-room revenue and revenue protection to hotels. Yunji Technology will provide smart greeting, guidance, and contactless delivery services for Vienna Hotel through its professional service robot, "Run". It helps to improve service efficiency, reduce repeated work of hotel employees, and bring a new level of overall management to the hotel.


1. Yunji Robot Brand Exclusive Service Staff, Customizable and Caring


Yunji has specially designed exclusive service staff "uniforms" for Vienna Hotels, integrating the robots into the Vienna Hotel's minimalist lifestyle and aesthetics. It will be a popular "robot waiter" exclusively for Vienna Hotel, reducing the repetitive and single-task work of Vienna Hotel staff, and adding a lively and energetic touch to the smart service robot through brand craftsmanship. It creates a more lasting and profound emotional connection with guests.


2. Yunji Robot Plays Multiple Roles and Provides High Service Index


The Vienna Hotel intelligent delivery robot service staff will play multiple roles, such as a smiley greeter, cordial receptionist, contactless shopping guide, security patrol, and cleanliness promoter. All repetitive tasks such as greeting, guiding, goods delivery, takeout, and customer services can be completed by the robot. Yunji service robots come with advanced technologies that include visual sensors, upgraded algorithms, self-navigation, autonomous elevator rides, item retrieval, recharging, and automatic calls to guest rooms, intelligent map creation, and advanced features like voice interaction, screen interaction, ID recognition, etc. to provide Vienna Hotels with a more competitive and innovative service solution, achieving the brand's intelligent value leap.


3. Yunji Robot Provides Differentiated and Intimate Services


The highly attractive and cute Yunji Robot service staff of the Vienna Hotel not only provides guests with safe and efficient smart services in daily routine travels but also provides customized voice greetings during warm and festive days. During holidays, Vienna Hotel's robot service staff will offer exclusive and textured holiday or commemorative gifts combined with various marketing activities to create unique surprises for guests and make Vienna's brand meticulous and thoughtful differentiated services even more moving.


This cooperation with Yunji Technology is a key link in Vienna Hotel's digital management process. In the future, both sides will successfully create a model of smart service robot empowerment of hotel digital upgrading cooperation, not only realizing the value increment but also making "digitalization" a "warm" memory.


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